Risk Management Ltd

 
Fire-fighting water run off into an ecologically sensitive lagoon
Fire-fighting water run off into an ecologically sensitive lagoon
Access to good risk management information is critical
Access to good risk management information is critical
Aerosols proved to be a key risk source for a supermarket chain
Aerosols proved to be a key risk source for a supermarket chain
Counterfeiting is a major source of risk
Counterfeiting is a major source of risk
Do your communications give the right message?
Do your communications give the right message?
Effective corporate governance requires effective risk management
Effective corporate governance requires effective risk management
A risk management training course for 200 people in the Philippines
A risk management training course for 200 people in the Philippines
LPG storage site meeting international best practice
LPG storage site meeting international best practice
Major disasters can prevent access to otherwise undamaged workplaces
Major disasters can prevent access to otherwise undamaged workplaces
The timber industry, a key New Zealand industry
The timber industry, a key New Zealand industry
Critical services require effective risk assessments and business continuity planning
Critical services require effective risk assessments and business continuity planning
Transport links and supply chains cut - effective business continuity management needed
Transport links and supply chains cut - effective business continuity management needed
The 2007 Ruapehu lahar resulted in closure of roads and the main rail line - supply chains were cut
The 2007 Ruapehu lahar resulted in closure of roads and the main rail line - supply chains were cut
A simple human error
A simple human error
Most organisations are now highly dependent on telecommunications
Most organisations are now highly dependent on telecommunications
Blue asbestos was used illegally as insulation
Blue asbestos was used illegally as insulation
Oil pollution after a tank was over-filled
Oil pollution after a tank was over-filled
Unreinforced masonry buildings can collapse in earthquakes, damaging adjacent property
Unreinforced masonry buildings can collapse in earthquakes, damaging adjacent property
A new exotic disease is identified each year
A new exotic disease is identified each year
A risk management training workshop in action
A risk management training workshop in action
Terns living (mostly) undisturbed on a marine platform
Terns living (mostly) undisturbed on a marine platform
Fire destroyed a distribution centre in two hours resulting in sale of the business
Fire destroyed a distribution centre in two hours resulting in sale of the business
Bridge destroyed and gas pipeline out of action due to flooding
Bridge destroyed and gas pipeline out of action due to flooding
New Zealand wool carpets in store
New Zealand wool carpets in store
Risk communications should be plain English and written for the target audience
Risk communications should be plain English and written for the target audience
Damage to a water main - a key infrastructure
Damage to a water main - a key infrastructure
Change in iron ore price resulted in thefts
Change in iron ore price resulted in thefts

Communications

Effective risk management requires communication and consultation at each stage of the process. AS/NZS ISO 31000 describes how the risk management framework should include a plan for communication and consultation with external stakeholders.

Our communications services help clients communicate risk messages in plain English. The complete service we offer includes:

  • developing drafts based on information supplied by clients – this may require adapting technical language into plain English
  • after the text has been laid out by a designer, testing the text and design with focus groups to help ensure the intended message is clear.
  • We are also asked to review or edit documents to help ensure they will be understood by the intended recipients.

For more information contact Ruth Brassington.

A joint Standards New Zealand/Satnadards Australia handbook (HB 327:2010 Communicating and consulting about risk) sets out further information on risk communication and can be bought from Standards New Zealand.